Homebase/Argos - thanks for nothing.

I am bloody annoyed.

After waiting 6 weeks for Argos to deliver the sofa bed for the nursery, they finally managed to get it into the house today, at 7.30am.

They then told me that they couldn't take it up the stairs because it was too big with all the packaging around it.

They further advised me that they would not and could not touch the sofa without the packaging on it, "in case they damaged it".

A couple of points. Myself and MTB managed to get a whole, assembled wardrobe up the same stairs last year - it is bigger in all 3 dimnsions than the sofa, even with the packaging on.

2, Argos home delivery aim to be the best UK home delivery network.

Clearly that involves leaving a sofabed downstairs for a 7 months pregnant lady to try and lift upstairs.

Fortunately a mate came round and helped me do it, but it is far and away not the point.

So, here's the warning. If you order from Homebase or Argos, don't expect the delivery driver to give a fying fluck (see what I did there... clever eh?) about where they leave your goods. Don't expect them to help, and don't expect them to show any form of empathy if you are ill/pregnant/unable to reposition the item yourself.

Thanks Homebase/Argos, for messing us about on delivery times and not caring a jot about customer service.

Thanks for going the extra mile and providing first class service. Oh that's right, you didn't.

And thanks Iain for getting us out of the ditch that Tweedle Dumb and Tweedle Dumber put us in.